Policies & Procedures

The following areas outline the policies and procedures of Little Kids Daycare Centers:

• Admission Policy
• Withdrawal Policy
• Available programs
• Arrival and Departure Policy
• Emergency Procedures
• Health Policy

Admission Policy

On the first day your child\ren attend Little Kids Daycare Center, parents are encouraged to stay for a short period of time.  As the staff helps the child with the transition, we suggest that the parents leave with a simple “Good-Bye” and a promise to see the child soon.  We also suggest that you try to pick up your child early for the first few days.  Parents should feel free to telephone during the day to see how their child is doing.

The Day Nurseries Act stipulates that prior to admission, each child must be immunized as recommended by the local Health Department.  Parents are required to provide up-to-date medical certificates as changes in the child’s immunization occur.

The Day Nurseries Act stipulates that a designated third party be named on the admission form.  In the event that a parent cannot be reached or is unable to pick-up the child the third party will be notified.

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Withdrawal Policy

Withdrawal notification must be given to the supervisor in writing one month before the child's last day in order to have your initial deposit refunded back to you.  If proper notice is not received, the parent will be required to pay for two weeks of daycare.

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Available programs

We offer the following programming:

• Full-time qualifies as 5 full days per week  
• Part-time qualifies as 3 days per week 
• School-age qualifies as 5 days per week
• Before and after school:  Full and Part time spaces are available during school holidays, P.A. days
• Summer-camp July and/or August sessions

The staff to child ratio as required by the Day Nurseries Act in accordance to the Ministry of Community and Social Services standards are as follows:

• Toddlers     =    1 staff for every 5 toddlers  
• Juniors       =    1 staff for every 8 juniors
• Senior 1      =   1 staff for every 10 children
• Senior 2      =   1 staff for every 12 children
• School-age  =   1 staff for every 15 children
• Nursery       =   1 staff for every 8 children 

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Arrival and Departure Policy

All programs begin at 9:00 a.m. It is recommended to have your child at the daycare no later than 9:30 a.m.,to avoid interruption of any routines and/or the programming.  We request a telephone call to the daycare be made prior to 9:30 am, otherwise it will be assumed that the child is absent for the day.

We ask that parents do not drop children off at the front door or in the hallway.  The daycare is not responsible for the child until a staff signs that child into our care.  
All children will be received in the Junior Classroom of the daycare between 7:00 a.m. and 8:15 a.m..  They will then be taken to their designated classrooms.  

Please notify the staff if your child is to be picked up by someone other than the assigned adult.  No child will be allowed to leave the daycare with an unauthourized person.  Children will not be released to anyone under the age of 13 years, unless specific arrangements have been made with the supervisor and/or Director of Operations.

Late fees will be charged to all parents who fail to pick up their child(ren) by 6:00 p.m.  
A fee of $2.00 for every minute past 6:00 p.m. Monday through Thursday will be charged.
A fee of $5.00 for every minute past 6:00 p.m. on Fridays and holidays will be charged.  These charges will be billed to the account.

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Emergency Procedures

In the event of an emergency:

• A staff member stays with child

• The Supervisor calls 911 (in the event that the supervisor is away from the center, the designate will be in charge and let the 911 dispatcher know the emergency

• The Supervisor will ride in the ambulance with the child

• A designated staff member will telephone the parent and inform them of the accident and the hospital the child will be taken to

• The Owner will be informed of the emergency

• The Program Advisor assigned by the Ministry of Community and Social Services is notified of the incident

In the event that the Emergency Evacuation Procedure must be implemented all staff (supply staff, volunteers, and student teachers) are aware of all designated emergency exits and procedures.  The following steps will be followed: 

• Children are calmly informed to stop all activity and line up by the emergency exit located in the classroom

• All children and staff are accounted for

• Staff will lead children to the designated location

Designated Evacuation Sites:

• Joshua Creek location:  Iriquois Ridge Community Centre, 1051 Glenashton Dr., (across the street beside the Highschool)

• White Oak location:  West Oak Village Long Term Care Centre, 2070 Third Line,(across the street on Third Line)

Under no circumstances is anyone to re-enter the building unless otherwise instructed by the Supervisor, or the Fire Chief. 

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Health Policy

The following factors have been considered in developing our center’s health policy:

• The inability of a child who is too ill to cope with the Day’s program;

• The need to protect other children from contagious diseases and other ailments  

If a child becomes ill during the day, parents will be contacted informing of the child's condition and a request to take the child home.  In the event the child has a fever, is vomiting, or has diarrhea, he/she is considered to be contagious and is not able to attend daycare. 

An E.C.E. certified staff member may administer prescribed medicine.  Parents must complete and sign the medication form with the time and dosage required.  Medication must be in the original container with the prescription label bearing the child’s name intact. Staff will not administer any medicine that is expired.

Any accidents and/or injuries are reported to the supervisor as soon as possible, and the incident is then detailed in in an Accident Report form.  It is reviewed and signed by the reporting staff member and supervisor.  Upon pick up, parents are presented with the report and informed of the accident in more detail.  They are asked to review and sign in acknowledgement of the said incident.

In the event of a serious occurrence, the following steps will be taken:  

1. Staff will report the occurrence to the Supervisor or the person in charge immediately.  

2. This person(s) are responsible for conducting a preliminary inquiry which includes:
   (a) contact the parents involved;  
   (b) ensure all persons having knowledge of the occurrence remain at the site until excused;
   (c) contact the Owner or Operator of Daycare;
   (d) contact the Program Advisor at the Ministry of Community and Social Services within 24 hours of the incident. 

3. The Supervisor writes and signs the preliminary report sending a copy to the Program Advisor assigned by the Ministry of Community and Social Services.

4. A follow up is then to be conducted with parents, involved staff, the daycare Owner and with the Program Advisor.

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